| Contact
Information for Embassy Flag
Telephone: 707-938-3331 (USA/ Canada Toll Free: 800-798-5431)
Fax: 707-938-3344
Sales
and Customer Service Email: sales@embassyflag.com
Other Business Inquiries Email: info@embassyflag.com
Mailing Address: 355 1st St. West · Sonoma,
CA · USA · 95476
Business Hours: 7:30 A.M. - 4:00 P.M. Monday - Friday,
Pacific Time
Our Web
Site Is Our Catalog: www.embassyflag.com
We
do not offer a printed catalog. This site is updated weekly.
You will find thousands of items priced and available for immediate
on-line ordering.
We make every attempt to keep this site as current, informative and
quick-running as possible.
Our prime flag and flagpole suppliers are located in the U.S.A.:
Annin &
Co. - world's largest & oldest flag manufacturer.
Concord Industries
- flagpole manufacturer.
Inventory and Shipping
Most orders ship within 24 hours, however please allow sufficient time
for the shipping method that you select. Please indicate any deadlines
in your order comments and choose the appropriate shipping method. Bulk
orders or rush orders may sometimes ship factory direct. Backordered
items typically ship within 1-3 weeks.
Payment Information
Credit Cards: We accept AMERICAN EXPRESS, MASTERCARD, VISA
Orders are not charged until the ship date, except in cases of custom
deposits
Checks may require bank clearance before shipping
Money Orders are accepted. Do not send cash.
When sending a money order or check please include All ordering and
shipping information.
Existing Accounts: use e-mail, fax, or phone.
New Accounts: Credit history and references will be required to activate
new accounts.
Embassy Flag Return Policy
For a return
authorization number:
Please call USA Toll Free 800-798-5431, fax 707-938-3344
or e-mail=sales@embassyflag.com
Merchandise will be accepted for return credit within
30 days from date of sale only.
Returned merchandise may be subject to a restocking charge.
Cancelled Special Orders may also be subject to a restocking charge.
Custom Orders can not be accepted for return.
Shipping charges normally can not be credited.
Privacy & Security Information
We do not supply, share, lease, or sell our clients’ information
to any third parties.
Credit card infomation is deleted from our server regularly to protect
our customers.
We screen diligently for credit card fraud to protect all credit card
system users.
Our website shopping cart is encrypted.
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