Doing Business with Embassy Flag
Distributor of Flags & Flagpoles, Flag Rentals
Contacts, Payment Terms, Returns, Privacy & Security Embassy Flag Local
Contact
Information for Embassy Flag Telephone: 707-938-3331 (USA Toll Free: 800-798-5431)
Fax: 707-938-3344 Sales
and Customer Service Email: sales@embassyflag.com Other Business Inquiries Email: info@embassyflag.com Mailing Address: 355 1st St. West · Sonoma,
CA · USA · 95476 Business Hours: 7:30 A.M. - 4:30 P.M. Monday - Friday,
Pacific Time
Our Web
Site Is Our Catalog: www.embassyflag.com We
do not offer a printed catalog. This site is updated weekly.
We make every attempt to keep this site as current, informative and
quick-running as possible.
Our prime flag and flagpole producers manufacture in the U.S.A. Annin &
Co. - world's largest & oldest flag manufacturer. Concord Industries
- flagpole manufacturer.
Inventory and Shipping
Most orders ship within 24 hours, however please allow sufficient time
for the shipping method that you select. Please indicate any deadlines
in your order comments and choose the appropriate shipping method. Some orders may ship factory direct. Backordered
items typically ship within 1-3 weeks.
INTERNATIONAL SHIPPING -
WE WILL SHIP VIA:
1.
Postal Priority or Global Express Mail Envelope
2.
Bongo International
3.
Client (your) UPS, DHL or FEDEX account
4.
For US Government APO, FPO or DPO accounts, please use domestic rates
Bongo International Also Offers Consolidated Shipping
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started:
Payment Information
Credit Cards: We accept AMERICAN EXPRESS, MASTERCARD, VISA, DISCOVER
Orders are not charged until the ship date, except in cases of custom
deposits
Checks may require bank clearance before shipping
Money Orders are accepted. Do not send cash.
When sending a money order or check please include All ordering and
shipping information.
New Accounts: Credit history and references will be required to activate
new accounts.
Embassy Flag Return Policy
For a return
authorization number:
Please call USA Toll Free 800-798-5431, fax 707-938-3344
or e-mail=sales@embassyflag.com
Merchandise will be accepted for return credit within
30 days from date of sale only.
Returned merchandise may be subject to a 10% restocking charge.
Cancelled Special Orders may also be subject to a restocking charge.
Custom Orders can not be accepted for return.
Shipping charges normally can not be credited.
Privacy & Security Information
We do not supply, share, lease, or sell our clients’ information
to any third parties.
Credit card infomation is deleted from our server regularly to protect
our customers.
We screen diligently for credit card fraud to protect all credit card
system users.
Our website shopping cart is encrypted.
For U.S. Government Purchasers
Federal Supply Schedule 78 SIN 366 23
Contract
GS-03F-0115X
Embassy Flag is CCR registered.
Please email or call for our CAGE#.
NAICS codes 314999 & 332323
Embassy Flag is registered with both WAWF and DFAS and accepts both Government Purchase Orders and payment via Government Purchase Cards.
